C

Visitor

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3 Messages

Wednesday, July 12th, 2023 8:47 PM

Closed

Moving to a new address in Alpharetta GA

Shows as Business address 

Official Employee

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1.3K Messages

2 years ago

Can you please reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

Visitor

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3 Messages

2 years ago

[Edited: "Personal Information"]

(edited)

Expert

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31.4K Messages

@Cyrusir​ 

If you haven't already done so, please send that information in direct message using the instructions. 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Visitor

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3 Messages

I did and the issue was resolved. thank you

Official Employee

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1.4K Messages

@Cyrusir  We are glad to have helped you, and get this resolved. Our team is here whenever you need us. Take care and have a good day. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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