Visitor
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1 Message
Moving to a new address, but need to temporarily have service at both addresses
Hi Xfinity,
Could I work with you to get service set up at my new address, while also keeping service active at my old address for about 3-4 more weeks? I tried to do this online, but it would only allow me to move service from one address to another.
Thank you,
Chen
Responses
XfinityAldrik
Official Employee
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176 Messages
2 m ago
Hello @user_14b195, our team can most definitely assist with starting new services at one address without disconnecting your current address just yet. Could you please send our team a private message with your full name, full address, and your new address?
To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.
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