Visitor

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1 Message

Monday, December 22nd, 2025 5:23 AM

Moving the Line

Currently, my line enters my home in the basement. I wish to move the line to my upper level. 

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Expert

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115K Messages

11 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.1K Messages

11 hours ago

Hello, @wifiuser67 how are you? Thanks for your post! Our team can set up an installation appointment for you. To get this done we need to work in a direct message.

You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." If you don't see an icon, you can use this link.

https://forums.xfinity.com/direct-messaging

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