2 Messages
Moving soon but dont have an address yet.
Moving soon but dont have an address yet. Do i keep my device and set it up there or do i have to send it back now and get a new one later?
2 Messages
Moving soon but dont have an address yet. Do i keep my device and set it up there or do i have to send it back now and get a new one later?
XfinityRoberto
Official Employee
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1.7K Messages
2 years ago
Hello and welcome to Comcast @Kronos50! Thank you for taking your time in reaching out to us today over our Forums page! What an amazing way to communicate now these days! Congratulations on your move. I have moved in the past and I know how crazy things can get! I will be happy to work with you today to make this as smooth and easy as possible. When are you looking to to move to the new place and when are you moving out from your current home?
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XfinityRoberto
Official Employee
•
1.7K Messages
2 years ago
Thank you so much for this information. In this case, we would recommend disconnecting your current account, and returning all your equipment, since you do not have an address to transfer the service at this time.
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