Visitor
•
1 Message
Moving: same account need to start service at new address and stop service at old address end of month
I would like to have services at both my old address and new address while I'm in the process of moving. Please let me contact you directly.
I will need my service active at the new address starting this week, and keep my service active at the old address until end of the month.
I have my own equipment to start the service.
Please let me know how
EG
Expert
•
119K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityBillie
Official Employee
•
4.3K Messages
1 hour ago
@user_eo9bmn Thank you for taking the time to reach out to us here on our Xfinity Forums! Our team would love to help you with getting your transfer sorted out. Please send our team a direct message with your full name and address.
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0