2 Messages
Moving question
I will be moving in April and I need to know will I wake up that morning and not have any internet? I won't be moving until later in the morning the next day and then I will be having additional issues setting up all of my services at my new address
XfinityBillie
Official Employee
•
4K Messages
4 hours ago
@user_8fnvjv Thank you for taking the time to reach out to us here on our Xfinity Forums. This is a fantastic question! The day you set up for your services to be disconnected is the day they will be disconnected. Typically it does happen in the morning. If you are not going to be moving until the next day, I would recommend moving your disconnect and connect date to reflect the actual move day. I am more than happy to help you with this. Please send us your full name and address to Xfinity Support.
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