Visitor
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1 Message
Moving one unit over
Hi-I’m staying in my current building but moving over two units for two months due to some property damage. I’m wondering is there a way to extend out my WiFi so it reaches the new unit? Or does someone need to come out and install and set it up at the new unit?
EG
Expert
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119K Messages
6 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAlfonso
Official Employee
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2.7K Messages
5 hours ago
Hello user_g9slx8, thanks so much for reaching out here on our Xfinity Forums! So sorry to hear about the unit property damage. Given the range, we'd want to transfer the services over to the new unit for the most consistent service experience. We'd be happy to help make that a smooth transition for you.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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