1 Message
Moving, new service + transferring old service
I currently live with my father and have Xfinity cable, Internet, and phone in my name. I purchased a home and would like to set up Xfinity internet at the new address.
However I'd like to keep the service going at the old address and transfer to my father's name, while downgrading the internet speeds as he won't be needing the highest available.
What would be the best way to go about this? Thank you
XfinityJosephA
Official Employee
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1.7K Messages
8 months ago
Hello, how are you doing today @Boydp? We're thrilled you want to take Xfinity with you to your new home! It seems best to start a new account at the new location and change the name on the current account. You can easily create a new account at www.Xfinity.com as long as that location is in an Xfinity service area. Hopefully it is 😀 You will need to work with an Xfinity specialist directly to start the process of a name change on an account. If you have any additional information that will allow us to help please let us know.
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