Visitor

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1 Message

Saturday, July 11th, 2026 11:22 PM

Moving: New equipment delivery

I just set up my new move, it says I’ll be receiving new equipment. Will my new WiFi equipment be delivered to my old address or my new address? 

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Expert

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119.2K Messages

14 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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882 Messages

14 hours ago

No, if you set up a move the equipment will be shipped to the new address. Just be sure to return any of the old equipment from the previous address so that you are no longer charged. 

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