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Moving local sports channels into the ultimate package mid season...
The only reason I still have cable is to watch sports. You removed the two local sports channels of two of the four major sports teams mid season and put them into a paid ultimate subscription package. Why?
XfinityBillie
Official Employee
•
3.3K Messages
3 months ago
@user_lyjs45 We definitely understand how important it is to be able to enjoy your programming and how frustrating it can be when channels are moved between packages. We regularly review this programming and sometimes makes changes to ensure customers receive a wide variety of content at the best value. A variety of factors are evaluated, including customer viewership and costs, when making these decisions. As a result, channels, including RSNs, may periodically be added, removed or moved to different packages.
Our team would love to take a look at the account to see what options we have to help you add your favorite sports channels to your programming. Please send us a DM to Xfinity Support with your full name and address to get started.
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