Moving into a newly constructed home, the address is showing as unserviceable, need a site survey

Hello @Chillycow Thanks for choosing us to be your provider, although your neighbor has service you may still be out of footprint at your specific address. I can look into this for you

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

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