Visitor
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1 Message
moving into a newly built home without Xfinity wiring
What is the process to get started on getting that installed? We are current Xfinity customers. We are also looking for costs involved. We have TV and Internet.
Visitor
•
1 Message
What is the process to get started on getting that installed? We are current Xfinity customers. We are also looking for costs involved. We have TV and Internet.
XfinityJoe
Official Employee
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743 Messages
2 years ago
Congratulations on the new home! Thank you for your interest in our services.
To send a direct message:
Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging
From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
To expedite your request, we ask that you please include your name, the account holder's name (if different), and the service address alongside a detailed summary of your request/question.
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