Visitor
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2 Messages
Moving internet lines
Hello,
I need to schedule a technician to come out and move the line from the pole to my house. i am having renovations completed in my backyard, and the internet line will be in the way.
Visitor
•
2 Messages
Hello,
I need to schedule a technician to come out and move the line from the pole to my house. i am having renovations completed in my backyard, and the internet line will be in the way.
XfinitySeth
Official Employee
•
879 Messages
2 hours ago
Happy Monday user_uq0faj and thanks for stopping by the forums for help! I hope the upcoming renovations you mentioned go smooth for you 👍 We definitely don't want to hinder your work in any way, so if you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, I'd be happy to start looking into our options for potentially relocating the line.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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