Moving houses; need to disconnect Xfinity service effective 11/1/26

Question

Hi Xfinity team, hope you're having an excellent day. I am moving to a different house and will no longer require Xfinity services. I'd like my service to remain active through October 31st, 2026, and then disconnect on November 1, 2026. Can you help me make this happen? Thank you!

EG · Answer

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

XfinityMartyR · Answer

user_enhidd Thank you for reaching out! We can definitely help setup a service disconnection for you. Do you already have a provider setup for the new place?

Customer Service

user_enhidd

Moving houses; need to disconnect Xfinity service effective 11/1/26

EG

XfinityMartyR

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