Visitor

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3 Messages

09/08/2026 8:24 PM

moving device and service to a new account holder

Is it possible to remove one of my phones, phone line and internet package into another persons name, basically separate both my phone and internet and move into a new account and new persons name?

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Official Employee

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2.6K Messages

2 hours ago

 

user_uuzuls Are you asking to transfer your current services to someone else as you will be living with someone that currently has Xfinity correct? 

 

Visitor

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3 Messages

The account holder for my residency has moved out.  I would like to keep my phone and internet package intact and keep my same phone number and paid off device.

Visitor

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3 Messages

I want to move my phone and internet package to a new xfinity account that is not created yet.  Can I do both at the same time or do I need to become an xfinity customer first before moving devices and services to another account?

Official Employee

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3.7K Messages

user_uuzuls. We can help with a transfer of ownership. This process would move the account from the current account holder's name into yours, allowing you to take over the services. Would you like to proceed with that?
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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