Visitor
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1 Message
Moving Date Change
I ended up moving earlier than expected and can’t figure out how to get in touch with a human being. I need to set up internet ASAP as i’ve already moved in and don’t have access to internet.
Visitor
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1 Message
I ended up moving earlier than expected and can’t figure out how to get in touch with a human being. I need to set up internet ASAP as i’ve already moved in and don’t have access to internet.
CCAlicia
Contributor
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250 Messages
2 years ago
Hi, @emrofaw Thank you for taking the time to reach out to us through Xfinity Forums! Oh no! How concerning! I know how important it is to have access to the internet, and we're here to help!
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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