New Poster
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1 Message
Moving Customer Service Agents?
Anyone getting multiple phone calls about their moving service? Then not getting the help they need after multiple voice messages. I scheduled my move for my internet service but received phone calls and voice message to contact Comcast, and then when I reach back I am put on hold. I reach out via chat too and was left alone for over 10 mins.
Any feedback will be welcome.
I hope this move will go smoothly.
Macy
Responses
ComcastJoeTru
Official Employee
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6.7K Messages
7 m ago
Hi macy_vang. Thank you for visiting and posting on our Forum. I can assist with reviewing your account and your pending transfer. So that I can assist you, please send me a private message and include your full name and service address. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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