Visitor
•
1 Message
Moving Comcast Cable Vault Underground?
We are planning to extend our driveway to create an ADA-compliant walkway, enabling my grandmother, who uses a mobility scooter, to safely and easily reach our front door. Unfortunately, the green Comcast cable vault is currently positioned directly in the path of this planned extension.
We kindly request that Comcast relocate or convert this cable vault into an underground service vault. Doing so would ensure cars can park safely without obstruction, and most importantly, allow my grandmother the necessary clearance to maneuver her scooter without difficulty or risk of injury.
Thank you very much for your understanding and assistance!
XfinityBenny
Official Employee
•
957 Messages
2 days ago
@user_9ckm2v Thanks for adding a post. We can submit a survey to confirm the possibility and the costs. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0