1 Message
Moving, cancel internet and add to brothers acct?
I have home Internet and phone in another state and have moved living with my brother who also is a customer so I’d like to cancel the home Internet and add phone to his existing account
1 Message
I have home Internet and phone in another state and have moved living with my brother who also is a customer so I’d like to cancel the home Internet and add phone to his existing account
EG
Expert
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118.1K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityWilliam
Official Employee
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1.4K Messages
2 years ago
Hello @user_kexu52. Are you wanting to add phone to an account that is not yours? If you are not the manager or primary account holder, we can not process that. They would need to contact us directly.
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