kconour

New Poster

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1 Message

Wed, Oct 28, 2020 9:00 AM

Moving cable line underground

We are landscaping in the backyard and I would like to have the cable line placed underground. How do I get that done?

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

7 m ago

Get a tech out and they’ll run a new drop to be buried

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Hello @kconour, thanks for reaching out to our Digital Care Team through Forums. We would love to assist you with getting this line buried as soon as possible so you can complete your landscaping. Can you please send me a Private Message including your first and last name as it appears on the account?

To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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user_88ddeb

Visitor

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1 Message

Hello, I would like to move the underground cable due to some upcoming construction and remodeling.

Like

23 d ago

0

ComcastBillie

Official Employee

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176 Messages

Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! I would be more than happy to assist you with beginning the process to relocate that underground cable.

Please send us a private message with your name and service address to Xfinity Support by clicking the chat icon at the top right of the page.