D

Visitor

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1 Message

Wed, Mar 17, 2021 3:22 AM

Moving, but with a 5 day overlap

Hello, I'm moving soon, but there will be a 5 day period where I am going back and forth between my new and old location. Is there a way to keep my internet on at both locations for a period of 5 days while I'm moving? Thanks.

Responses

Accepted Solution

Official Employee

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2.9K Messages

5 m ago

Greetings, derekvarga! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! When it comes to transferring services there is two way to do this. One is a linked transfer which would just transfer the services over to the new address. This would mean everything would turn off at the old address and turn on at the new address the same day.  The other is an unlinked transfer which means we would set up a stop date at the old address and then set up new services at the new address which would also require new equipment as well. Please let us know if you have any further questions.

Visitor

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1 Message

2 m ago

This is what I need. So how do I choose that option?

Visitor

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2 Messages

1 m ago

this is incredible.. Comcast not investing enough into customer support for issues like this. @user_833c3f 's question is exactly what popped into my mind when I read this post.

Shame on you Comcast.

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