taylorhannon118's profile

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Sun, Nov 29, 2020 7:00 AM

Moving and Pausing Account

Hi I am moving from Chicago to Denver in the month of December and would like to pause my account for that month and then continue it when I get to Denver in January. How can I do this?

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jav6joev

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2.1K Messages

7 m ago


@taylorhannon118 wrote:

Hi I am moving from Chicago to Denver in the month of December and would like to pause my account for that month and then continue it when I get to Denver in January. How can I do this?


I moved from the Chicago area to Vermont and used the online link, https://www.xfinity.com/moving to move my service without issue.  You can verify your new address is serviced by Comcast/Xfinity and specify your disconnect/reconnect dates.  I had my new equipment sent to me before I moved (took it with me as I traveled) and on my move/disconnect date, took my old equipment to my local Xfinity store to turn in.

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