New Poster
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1 Message
Moving and Pausing Account
Hi I am moving from Chicago to Denver in the month of December and would like to pause my account for that month and then continue it when I get to Denver in January. How can I do this?
New Poster
•
1 Message
Hi I am moving from Chicago to Denver in the month of December and would like to pause my account for that month and then continue it when I get to Denver in January. How can I do this?
Responses
jav6joev
Bronze Problem Solver
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2.1K Messages
7 m ago
I moved from the Chicago area to Vermont and used the online link, https://www.xfinity.com/moving to move my service without issue. You can verify your new address is serviced by Comcast/Xfinity and specify your disconnect/reconnect dates. I had my new equipment sent to me before I moved (took it with me as I traveled) and on my move/disconnect date, took my old equipment to my local Xfinity store to turn in.
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