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user_a1vugf
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Monday, June 1st, 2026 12:11 PM

moved out and need to transfer my xfinity account

Hi! I have seen other forums on how to do a change ownership request form. I don't see where I can do that or the direct message button one of them was referring to? I am moving out and transferring the xfinity service to my roommate. Please let me know what steps I need to follow so we can do it online. Thank you!

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2 hours ago

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Expert

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34.4K Messages

3 hours ago

Direct messaging isn't allowed until an official employee asks you to do so; it's against the Forum Guidelines and the Acceptable Use Policy to send anyone an unrequested DM/PM.  Also note, if you do send one without being asked to do so, it could possibly be ignored.
  
 Please post your issue in public in the proper forum so that it can be addressed either by other customers or by an Official Employee.

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XfinityAbel

Official Employee

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291 Messages

2 hours ago

@user_a1vugf thanks for posting on our Xfinity Community Forums. Here is some information on how to Change ownership of a Xfinity account. Let me know if that helps.

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