Moved into a place w/ xfinity Via HOA

@user_949bc2 

Just moved into a place that has xfinity through the HOA. How do I get activated to the network?

Thank you!!

Have you contacted your HOA about that?  Sometimes they will have a person you need to get in touch with.

Hello @user_949bc2 , thank you for taking the time to reach out to our great team through Forums. I appreciate your patience with our response. 

Congratulations on the move! I know moving can be exciting and stressful all in one. I hope yours is the more exciting one. Nice to hear regarding the HOA. I'm happy to help see what is going on. 

Could you please send our team a direct message with your full name and full address? 

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or  https://comca.st/3EqVMu7

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 - An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

See  https://comca.st/3KQF8q9 for an example.