Visitor
•
1 Message
Move underground cable line
I am widening my driveway and the cable line is running right through where the extension will be. Can this be proactively moved as to not cause an interruption in service?
Visitor
•
1 Message
I am widening my driveway and the cable line is running right through where the extension will be. Can this be proactively moved as to not cause an interruption in service?
EG
Expert
•
116.9K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityDemetrise
Official Employee
•
71 Messages
2 hours ago
Hi there @user_oow4ld Thank you so much for reaching out on our Xfinity Community Forums about moving your cable line. I'll be happy to assist. First, I may need to take a closer look into your account. Please follow the steps below to send a direct message.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0