move the overhead lines [Edited: "Personal Information"]

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Remember for your safety and security to never provide personal information in public @user_0e1jmp! We'll be more than happy to take a deeper look into your concerns with the line. To get started, send our team a direct message with your full name, and the service address associated with your account. 

To send a Direct Message:

Ensure you are logged in

•  Click the "Direct Messaging" icon
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
• An "Xfinity Support" graphic replaces the "To:" line.
• Type your message in the text area near the bottom of the window
• Press Enter to send it.