Visitor
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4 Messages
Move location of coax cable jack.
Your site says you can send a tech out for $100. Could they move a coax cable into a 2nd floor room? It's flush with an exterior wall. Basically just moving the entrance up one floor and a little to the left.
XfinityQuemekia
Official Employee
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1.6K Messages
12 hours ago
Thank you for checking in with us about moving your jack! Our technicians can absolutely relocate a coax cable for you, but please keep in mind that our teams do not perform wall fishing. Let us know if you would like to schedule @user_ou4af2.
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user_ou4af2
Visitor
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4 Messages
12 hours ago
No wall fishing. What if they just have to drill one hole through an exterior wall? One straight shot. Could that be put on the ticket?
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user_ou4af2
Visitor
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4 Messages
11 hours ago
Would I get charged a fee if I decline the visit because they won't?
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