1 Message
move location cable enters home
we are doing construction and need the cable entering our home to enter through the other side of the house. can someone please help me crested a service request?
1 Message
we are doing construction and need the cable entering our home to enter through the other side of the house. can someone please help me crested a service request?
XfinityEricB
Official Employee
•
3.2K Messages
2 years ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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