Regular Visitor
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7 Messages
Move line to new power pole
Hi - The power company replaced a damaged power pole. The power company work is complete. Is it possible to send someone out to move the cable line to the new pole? Thanks

Regular Visitor
•
7 Messages
Hi - The power company replaced a damaged power pole. The power company work is complete. Is it possible to send someone out to move the cable line to the new pole? Thanks

Accepted Solution
XfinityThomasA
Official Employee
•
3.2K Messages
1 year ago
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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dj43
Regular Visitor
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7 Messages
1 year ago
The line was moved today.
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dj43
Regular Visitor
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7 Messages
1 year ago
Yes, this can be closed. Thanks
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