Visitor

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4 Messages

Thursday, August 20th, 2026 1:20 PM

Move line to new pole

DTE just installed new polices in the backyard.  Landscaping for new house is going in within 2 weeks.  Need you to transfer lines to new Poles asap.  Poles are between [EDIT personal information]

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Official Employee

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4.6K Messages

7 days ago

Congrats on the new house @user_z7z95o I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "Start new conversation" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
- See how to send us a message with the link: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

Visitor

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4 Messages

No.   We need to know when you will be out to move your equipment off the old pole

Visitor

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4 Messages

3 hours ago

So,  when will you be out to move your equipment?   

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