Visitor
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1 Message
Move in ready modem
so my building charges me $65 a month for Internet already and there was a modem already here when I moved in how do I use that Internet instead of being charged separately here on Xfinity
Visitor
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1 Message
so my building charges me $65 a month for Internet already and there was a modem already here when I moved in how do I use that Internet instead of being charged separately here on Xfinity
EG
Expert
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121.9K Messages
9 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDilary
Official Employee
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3.9K Messages
8 hours ago
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
For an example of how to send us a direct message, check out this link:
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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