Visitor
•
1 Message
Move entry point of cable into the house
I need to move the entry point of where the drop comes up to the side of the house that has the electrical meter, because we're doing some work on the house where the cable currently enters the house and want to move it to a new spot.
XfinityRay
Official Employee
•
2.9K Messages
2 days ago
Hello, user_77cpuy! That's awesome that you are getting work done on your home! That will be so nice when you get it done! You are the right spot for further help with the drop line. We can get a visit set up to address that.
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0