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Monday, March 23rd, 2026 8:14 PM

Move a cablecard to new address

I have an active cablecard and I am moving to a new home and need to transfer the cablecard to the new address. I have went to the Xfinity store and they tell me that they cannot do cablecards anymore. I also called and they gave me that same answer. How do I get my cablecard moved to the new address?

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Official Employee

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3K Messages

8 hours ago

 

user_ca0531 Thank you for reaching out! With our new TV, and internet plans the ability to add a CableCARD may not be an option when transfering your services to a new location. 

 

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