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vmaxie
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Wednesday, November 27th, 2024 3:50 PM

Motorola Razr 2024

If I buy a Motorola Razr 2024 unlocked directly from Motorola, will it work on my xfinity mobile network?

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5 months ago

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XfinityAdrienne

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5 months ago

Hey there, @vmaxie! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. We would recommend checking any devices here to determine if the device would be eligible to bring to the Xfinity Mobile services. Please let us know if you have any other questions/concerns, we are happy to help! 

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vmaxie

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@XfinityAdrienne​ I went to Best Buy to purchase a  new unlocked Motorola razr 2024 for $445.00. I checked the IMEI on the xfinity mobile compatabilty checker was it was not compatabile.

So it looks like I would have to buy the razr from xfinity mobile to put it on the network. If that's the case will xfinity match the Best buy price?

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5 months ago

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XfinityMarcos

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vmaxie, Thank you for leveraging that awesome self-service tool to check your compatibility. We don't price match, but we do have some awesome promotions and deals on our Mobile service. Have you had a chance to check those out on our website? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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5 months ago

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vmaxie

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@XfinityMarcos​ I now have a motorola razr 2024 that is compatable with xfinity (I checked the IMEI #). I want to replace my current phone (I am an xfinity mobile customer) with the Motorola Razr.

When I put my current sim card into the new motorola phone, will it then be on the xfinity network?

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5 months ago

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XfinityThomasA

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vmaxie - Check out this helpful article with more information on how to activate your new device with Xfinity Mobile! (https://www.xfinity.com/support/articles/how-to-activate-phone)

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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5 months ago

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