4 Messages

Monday, January 27th, 2025

Closed

More unnecessary increases

So, once again Comcast increases their fees and does not provide any explanation.    I've had a business class account for more than 20 years.   First, the amount for having the static IP increased by $5.  Someone on this earth please explain how it can cost more this month to have an IP address than it did last month?   What major changes have taken place with having a static IP that will somehow improve the customer experience, and therefore justifies this increase.

The equipment fee went up $2.00.   Since I have not changed my hardware, explain to me how increasing my fees on equipment which I did not change is going to improve my performance and customer experience?

Now there is a $3.95 fee to try and force me to go paperless.

So, here is nearly $12.00 in increased fees, yet nothing has changed or improved or been explained with regards to my service.    Personally, I have reached the end of the bill increases and may begin looking elsewhere for a service that does not keep increasing year after year, when I as the customer see absolutely no improvements.

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