More Shady Business Practices

I am locked into a deal with out of nowhere my plan got hiked up when I am still under promo! It is impossible to talk to a human at this company, I am going with fidium! Comcast's support or lack of and billing practices should be illegal!

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user_qq0r7v

12 Messages

8 months ago

Hello! How can you guys raise the price of my plan when it is supposidly locked in for 2 years? I love your shady and illegal business practices, the unability to talk to a human on the phone. I am going fidium fiber!

Note: This comment was created from a merged conversation originally titled How does comcast get away with shady price hikes mid contract cycle?

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XfinityLinda

Official Employee

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2.4K Messages

@EG Thank you!

@user_qq0r7v We appreciate you taking the time to connect with us here in our community. We'll gladly review your account and see what's happening with your billing. For reference, your billing statement will always note the promotional end dates in green on the third page under, "Regular Monthly Charges." Does yours still show? You can view all your statements online at www.xfinity.com or your Xfinity app.

(edited)

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8 months ago

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EG

Expert

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117.1K Messages

8 months ago

The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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Customer Service

user_qq0r7v

More Shady Business Practices

user_qq0r7v

XfinityLinda

EG

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