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AWilis17
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Saturday, August 22nd, 2026 1:44 AM

Modern Warfare 4 Beta Code Redemption

Hello, I just recently activated the reward to get the Open Beta code for Modern Warfare 4, and I ended up accidentally closing the tab before I could use the code on the CoD site. It also isn't showing up in my "Active Rewards"/Redeemed Rewards page or anywhere on the Member Rewards page now.

It also isn't showing up anywhere in my emails either.

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4 hours ago

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XfinitySean

Official Employee

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904 Messages

3 days ago

Hi AWilis17, thanks for stopping by the community forums to reach out! I'm sorry to hear that you ran into issues retrieving you code for the open beta. If you haven't already, I'd recommend logging out of the Xfinity Membership website, and logging back in to see if you have the ability to redeem the offer again, or if it appears in your redeemed rewards.
If that still doesn't do the trick, our team would be more than happy to see how we can help, and have a ticket submitted to the Xfinity Membership team if need be! Please send us a direct message with your full name, name on the account (if different), and service address, and we'll get the ball rolling!
How to Send Us a Direct Message:
 1. Click "Sign In" if necessary.
 2. Click the "Direct Messaging" icon.
 3. Click the "Start new conversation" (pencil and paper) icon.
 4. In the "To:" line, type "Xfinity Support".
 5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
 6. A "Xfinity Support" graphic will replace the "To:" line.
 7. Type your message in the text area near the bottom of the window.
 8. Press Enter to send it.
How to: Direct messaging within the forum

 

(edited)

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user_wlfikk

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2 days ago

Did they resolve this issue? I spoke with them and they attempted to help but cant provide me the full code even from their end 

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XfinityKei

Official Employee

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2.7K Messages

@user_wlfikk Our team can help. Can you tell us more about what's going on, so we can assist?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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2 days ago

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user_o6g9l1

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I just need the link / URL on where to redeem the code? I have a screenshot of my code, but now that the offer is disappeared, I cannot access the link / site to redeem at. Anyone have that?

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2 days ago

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XfinityDemetrise

Official Employee

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412 Messages

Hi there @user_o6g9l1 Thank you so much for reaching out on our Xfinity Community Forum.  I'll be happy to assist.  To get started, Please follow the steps belos to send a direct message. 

 

How to Send Us a Direct Message:

1.  Click "Sign In" if necessary.

2.  Click the "Direct Messaging" icon.

3.  Click the "Start new conversation" (pencil and paper) icon.

4.  In the "To:" line, type "Xfinity Support".

5.  As you type, a drop-down list will appear. Select "Xfinity Support" from that list.

6.  A "Xfinity Support" graphic will replace the "To:" line.

7.  Type your message in the text area near the bottom of the window.

8.  Press Enter to send it.

 

How to: Direct messaging within the forum | Xfinity Community Forum

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Like

Reply

2 days ago

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user_k9plxc

Visitor

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1 Message

10 hours ago

I got the code, redeemed everything necessary, but when I try to launch the game on my PC, it crashes and I get a notification that tries to get me to pre-order the game on the windows store. So is this early access beta code from xfinity useless or broken??

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XfinityEva

Official Employee

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2.6K Messages

Hey @user_k9plxc if you're still experiencing issues with the new code please send us a direct message with your full name and service address to get started. 

 

How to Send Us a Direct Message:


1.  Click "Sign In" if necessary.
2.  Click the "Direct Messaging" icon.
3.  Click the "Start new conversation" (pencil and paper) icon. 
4.  In the "To:" line, type "Xfinity Support".
5.  As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6.  An "Xfinity Support" graphic will replace the "To:" line.
7.  Type your message in the text area near the bottom of the window.
8.  Press Enter to send it.

For an example of how to send us a Direct Message, check out this link

How to direct message within the forum

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Like

Reply

9 hours ago

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user_bm8bvb

Visitor

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1 Message

4 hours ago

I redeemed the code and everything I never got a email from activision as to where to download it from

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