Regular Visitor
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8 Messages
modems account
the modem i have on my account is net gear 1150v my question is can i keep that modem on my account for my land line and buy i new modem just for internet use
because we had a network enhancement so i can get the new speeds thanks in advance
Thanks in advance
[Edited: "Personal Information"]
EG
Expert
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106.6K Messages
3 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityPaula
Official Employee
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1.1K Messages
3 months ago
@ralphj43 👋 Hi there and good morning! Great question, and thank you for reaching out to us for help on our Xfinity Forums! The simple answer, yes, you can add a second modem to the account. The netgear would be for your home voice service only and the new modem would be for internet services only. It's not common that I see this request come up, but you should also be able to activate the new modem in the Xfinity app. I would not be surprised if that caused a hiccup with your phone service, so please when you are ready to make that swap reach out to us here, so we can make sure the transition goes as smoothly as possible!
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EG
Expert
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106.6K Messages
3 months ago
@ralphj43
FWIW. Also, bear in mind that the signal strength has to be adequate to allow for the losses involved with splitting the coax line for another modem. Good luck !
(edited)
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ralphj43
Regular Visitor
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8 Messages
2 months ago
i was wondering if i purchased the net gear 2050v modem do you think when Comcast goes to dosis 4.0 that net gear modem will be capable of doing that?
Thanks in advance
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