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1 Message
Friday, March 6th, 2026 9:30 PM
Lightening storm knocked out power and modem will no longer power on
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Official Employee
1.1K Messages
13 hours ago
Good afternoon user_zo035k. We can certainly assist you further. Have you already attempted disconnecting the modem from both the coax outlet, and the power outlet and reconnecting them?
XfinityJon
Official Employee
•
1.1K Messages
13 hours ago
Good afternoon user_zo035k. We can certainly assist you further. Have you already attempted disconnecting the modem from both the coax outlet, and the power outlet and reconnecting them?
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