U

Visitor

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1 Message

Sunday, July 13th, 2025 2:48 PM

Modem

Never received my modem, paid 25 to have it shipped overnight.  That was Friday and still nothing. 

Expert

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111.7K Messages

2 days ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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346 Messages

2 days ago

Good afternoon user_ry3god. Sorry to hear you have not received your modem yet. When you placed the order, have you received an email with the tracking details? The priority shipping normally guarantees two-day delivery, depending on when the order was placed. 

 

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