Good afternoon @user_i94ah7. Very sorry to hear that your kit included a power cord that does not fit your modem. The quickest way to get a new power cord would be to visit a local XFINITY store. If you head over to https://www.xfinity.com/local/store-offers and type in your address, it will show you stores nearby. Please let us know if you have any additional questions.
XfinityRaf
Official Employee
•
869 Messages
1 year ago
Good afternoon @user_i94ah7. Very sorry to hear that your kit included a power cord that does not fit your modem. The quickest way to get a new power cord would be to visit a local XFINITY store. If you head over to https://www.xfinity.com/local/store-offers and type in your address, it will show you stores nearby. Please let us know if you have any additional questions.
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