modem shipping address different than service address

The concern is not "Home Security Devices And Equipment" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

user_qwcf4v thank you for using the Xfinity Community Forums page for assistance with your shipping address concerns. We would need to ship any equipment to the address listed on the account for you, but you always have the option of visiting a local Xfinity Store location to pick up equipment in person instead.