Hello user_vuo5kc , thank you for reaching out to us on Xfinity Forums. Have you placed an order already? Typically if you placed an order then the modem is ready for pickup at the local store within 1-2 hours to allow time to set one aside. But you can realistically go in as soon as you have an order placed.
XfinityMatthew
Official Employee
•
622 Messages
4 months ago
Hello user_vuo5kc , thank you for reaching out to us on Xfinity Forums. Have you placed an order already? Typically if you placed an order then the modem is ready for pickup at the local store within 1-2 hours to allow time to set one aside. But you can realistically go in as soon as you have an order placed.
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