Visitor
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2 Messages
Modem not shipped
I ordered a modem and I received a conformation for the order but never received a shipping date or shipping confirmation. It has been over a week.
Visitor
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2 Messages
I ordered a modem and I received a conformation for the order but never received a shipping date or shipping confirmation. It has been over a week.
user_5i64cq
Visitor
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2 Messages
20 hours ago
@Xfinity Support Please help me resolve my issue
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XfinityThomasC
Official Employee
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3.1K Messages
7 hours ago
Hello, @user_5i64cq
Thanks for reaching out to us on the forums! We can help with tracking your equipment kit delivery. I noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. Since you already sent a DM, we will continue to assist you there!
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