Visitor
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1 Message
Modem not delivered on time
I was assured my modem was to be delivered on the 22nd of this month then I was assured by an agent that it would be delivered today. It is not. I need it
Visitor
•
1 Message
I was assured my modem was to be delivered on the 22nd of this month then I was assured by an agent that it would be delivered today. It is not. I need it
XfinityRaf
Official Employee
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922 Messages
1 day ago
Good afternoon @user_regnas. Thanks for taking the time to post here today about your modem shipment. If you could send our team a direct message with your full name and full address, we can look into this for you.
To send a "Direct Message" ("Private") message:
• Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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