Visitor
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1 Message
Modem new customer
my motor was ordered last night, but I wanted to know if I could pick it up instead of having it mailed
Visitor
•
1 Message
my motor was ordered last night, but I wanted to know if I could pick it up instead of having it mailed
EG
Expert
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111K Messages
2 days ago
The concern is not "Community Knowledge Base" related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDilary
Official Employee
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2.3K Messages
2 days ago
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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