U

Visitor

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1 Message

Wednesday, June 28th, 2023 12:00 AM

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Modem needs replacement

My modem box stop working after the storm hit the transformer an now my modem box not working no more I need replacement for the existing one where I go or can they send tech out to give another one . Help please.

This post was created from this comment on different post

Official Employee

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1.8K Messages

2 years ago

Oh, no! @user_c60416 We are sorry to hear about the issue with your Xfinity modem. You are welcome to swap out our Xfinity modem at any Xfinity Store at no cost to you. 

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