Modem has low security

I got a phone call saying my modem was changed to low security. Is this a scam?

Yes. The scammer will typically volunteer to "fix" the "problem" by asking you to install a program that gives them access to your network. 

Don't do it! Just hang up!

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section. 

@user_f8ohca, while some gateway settings are managed automatically, we would not go in and adjust security settings. If you believ you have an online security issue, you can report it below

https://spa.xfinity.com/contact-us