Having a storm take out your modem is such a stressful situation, especially when it completely cuts you off from your internet. Dealing with the aftermath of a lightning strike is frustrating enough, so we want to make this replacement process as smooth and easy as possible for you.
The good news is that if you are renting a Xfinity Gateway, we can replace the equipment at absolutely no cost to you. You can swap it out at your nearest Xfinity Store, or we can have a new one shipped directly to your doorstep.
We want to do whatever is easiest for you to get your home back online. What works best for you @user_lk6uad?
XfinityQuemekia
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