1 Message
Modem and router tracking
Hi, its been a week since I ordered the starter kit for xfinity wifi with no email to tell me when its shipped or for tracking.
I just wanted to know how long it usually takes for it to ship and be delivered
1 Message
Hi, its been a week since I ordered the starter kit for xfinity wifi with no email to tell me when its shipped or for tracking.
I just wanted to know how long it usually takes for it to ship and be delivered
Again
Expert
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31.4K Messages
1 year ago
Moved to Customer Service from Email, since this isn't related to Email.
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CCJodie
Problem Solver
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1.3K Messages
1 year ago
@user_7419vo It should only take 3-5 business days. The weather across the country could have caused delays, but let's check on this for you. Please send us a direct message with your full name and service address.
Here are the detailed steps to Direct Message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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